Customer Care and FAQs

At Palmero Healthcare, we are here to help you with your selection of infection prevention and safety products. Should you not find your question and answer here, contact customer service online at customerservice@palmerohealth.com or call us at 800-344-6424 Monday through Friday, 9 a.m. to 5 p.m. EST.

 

Category Product FAQs (Click on the question to learn more)
CLEAN   Evacuation What is the E-Vac System's pH?
CLEAN  Evacuation    What are the instructions for use for the E-Vac System? 
CLEAN Wipes What are the instructions for use for the Citrisol Towelettes?
CLEAN Spatulas What are the instructions for use and cleaning of Spatulas?
DISINFECT DisCide® Ultra Where is the expiration date located on the DisCide ULTRA products? 
DISINFECT DisCide® Ultra What are the instructions for use for DisCide ULTRA surface disinfectant? 
DISINFECT DisCide® Ultra & Others Is there any latex in Palmero Healthcare’s canisters and containers?
DISINFECT DisCide® Ultra & Others Can the canisters be recycled?
PROTECT ProVision® Safety Eyewear  What does ANSI Z87.1 represent?
PROTECT ProVision® Safety Eyewear  Why is it important to wear eyewear with UV filters?
PROTECT ProVision® Safety Eyewear Why is it important to wear specialized bonding eyewear?
PROTECT Dynamic Disposables™ Face Shields Which face shields provide the necessary protection from splatter as recommended by OSHA and the CDC?
PROTECT Safety Eyewear and Face Shields  What are the OSHA and CDC guidelines regarding Personal Protective Equipment (PPE)?
PROTECT X-Ray How do you properly dispose of a lead x-ray apron?
PROTECT X-Ray How do you care for a x-ray apron?
PROTECT X-Ray How should you test the efficacy of your x-ray apron?
PROTECT X-Ray What are the attributes of the different X-ray apron linings?
PROTECT X-Ray Whats the difference between lead lined and no lead or low lead linings of x-ray aprons?
PROTECT X-Ray Which X-Ray Apron do you recommend for pregnant patients?